Frequently Asked Questions (FAQs)

 

About 3D Modeling Services

How does the 3D modeling process work?

Following steps will be the part of 3D modeling process:

1. Provide Your 3D Modeling Request: For 3D modeling (share images/ pictures or sketches or technical drawings WITH all dimensions). Also, other project relevant information like required output format files.

2. Our 3D Modeling Experts at Work: Once the project is confirmed; our 3D modeling expert team (leading by a project manager) will start working on your 3D modeling request. Experts with latest software will design your 3D model according to your preferences / choices.

3. Unlimited Revisions, If Required: Accordingly, our team will finalized the 3D model and deliver to you. In case, if you still require further modifications, we will provide you unlimited revisions till you get 100% satisfaction with the final outcomes.

4. Receive Your 3D Models in 1-5 Days: We will deliver your 3D models in 1-5 business days. We can turnaround your rush 3D modeling requests on the same day as we have Super Fast (1 Day) & Fast (2 Days) delivery options.

 

Will you assign me a dedicated project manager?

Yes, We will assign a dedicated project manager for your project.

What way “100% Satisfaction Guaranteed”?

We guarantee you will love your 3D models, or our 3D model designing team will make them right as revision process is highly iterative and collaborative (With Unlimited Revisions Support).

How are you so affordable?

It’s simple. Our well – established customized processes, bulk amount orders and operational set-up in India allows us to keep our operating costs low and we love to share these savings on as an added advantage to our clients.

Why should I use The 3D Modeling Company?

With HIGH QUALITY & CREATIVE 3D models, we have served 1150+ Happy Clients & delivered them out-of-the-box modeling designs. Our Experienced & Highly Talented Designers (Some of them are Mechanical engineers) are always committed to deliver PREMIUM QUALITY 3D models with dedicated UNLIMITED REVISIONS support. Our extremely AFFORDABLE pricing & customer`s custom requirement specific packages always make sure that price is never an issue. In addition, our experienced team, well – established customized processes, bulk amount orders and operational set-up in India allows us to keep our operating costs low and we LOVE to share these savings on as an ADDED ADVANTAGE to our customers.

  • HIGH QUALITY & CREATIVE (Experienced Designers do Brainstorm to make High Quality & Creative Models.)
  • WITH LATEST SOFTWARES (Always Updated with Latest Softwares like AutoCAD, SketchUp, SolidWorks & More.)
  • UNBEATABLE PRICE (Extremely Affordable with Fixed Price. With “Pay for Exact What You Want” Policy.)
  • 100% SATISFACTION GUARANTEE (We Guarantee You will Love Your Models as Provide Unlimited Revisions Support.)

 

About Orders (Purchasing Packages / Services)

Can I change or cancel my order?

Changes or cancellations to an already placed order can be done in two ways:

  1. By sending a note in response to the order confirmation email.
  2. By calling our customer services helpline at +91-704 287 7525.

While we will make every attempt to change your order, additional charges may apply if work on the request has begun or if the scope changes significantly. Therefore, please make changes as soon as you can.

Can I check my order status?

Yes. You can view your order status on the My Account page.

 

About Payments & Discounts

What payment methods can I use?

We accept valid credit / debit cards or PayPal account based payments. You can pay with your credit card (Visa, MasterCard, Discover, or American Express card) if you don’t have a PayPal account.

How to apply a coupon code?

Once you add an item to your cart, click Apply coupon code above Cart totals. Enter the coupon code and click Apply Coupon. In case if you have forgotten to apply coupon in “Cart”, you can apply it in next step i.e. “Check Out”. The coupon discount will adjust your order total.

Where I can get updates the Discounts & Offers?

You can get updates about ongoing discounts & offers by visiting this “Discounts & Offers” page. Further, you can stay updated with ongoing & upcoming special discounts & offers by receiving emails.

 

About Troubleshooting

Why can`t I login to My Account though I recently registered?

It is possible that you have: Entered an incorrect user ID or password. (If you have forgotten your password, go to page “My Account” and reset your password by clicking on “Lost your password?”)

Forgotten your password?

If you have forgotten your password, go to page “My Account” and reset your password by clicking on “Lost your password?”. Enter your registered email address and “Password Reset Instructions” will be sent to your entered/registered email address.

Why is my credit card being rejected?

There are a few possible reasons for a credit card not being accepted:

  1. You have entered incorrect card number, expiry date or CVC code.
  2. The card has expired.
  3. You have reached or exceeded your credit limit.
  4. You have exceeded your daily charge limit.
  5. A computer at either end of the transaction is facing temporary technical problems.